EVALUATING USER EXPERIENCE

STAGE III OF THE RESEARCH

Measuring user experience (UX) is important to validate the design and provide evidence of users' expectations and satisfaction: How do real users feel about the production? The real users' opinions were considered to ascertain the production's usability (including user experience, expectations, engagement and understanding). The results of the user-based tests by the general public enabled to analyse the average/real users' satisfaction, and to assess the production's general usability as a whole.

Employing user-based evaluation method to understand the users' overall impression, different aspects of UX were examined covering the pragmatic (perspicuity, efficiency, dependability) and hedonic (stimulation, novelty) quality of the interactive production. This part of the study also addressed issues focusing on the effectiveness of IDMMPs and/or panorama tours or other ICT in the museum sector. The users' attitude toward the usefulness of the 21st century's emerging technologies in museums also was evaluated.

Creative Production: Development structure     Creative Production: The story of the Markham car collection
Usability Testing
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